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Shipping, Returns & Exchanges

HomeAbout B&T IndustriesShipping, Returns & Exchanges

SHIPPING

Thank you for considering our products, and if you have already purchased them, thank you for your business!

After an order is placed, our Internal Processing timeline begins. This entails printing the invoice, packing the product(s) and generating a shipping label that reflects the shipping carrier and estimated transit time selected during checkout.

Please be advised “internal processing” and “transit time” are different timelines that when combined make up the complete timeline towards successful order delivery. “Business Days” do not include Saturdays, Sundays or major holidays. Internal Processing times excludes products on “Backorder.” Estimated time until restocked will be posted if available.

Below is a complete list of Shipping Services we offer. The shipping services displayed at checkout will vary based on location.

“Standard Processing” = internal processing time of 1-3 business days

“Express Processing” = prioritized for quicker internal processing time of 1-2 business days

Domestic USA Shipping Services:

Standard Processing:

        • USPS Priority Mail (3-5 business days not guaranteed)
        • USPS Ground Advantage (5-10 business days not guaranteed)
        • UPS Ground® (5-10 business days not guaranteed)

Express Processing:

        • USPS Priority Mail Express (2-3 business days not guaranteed)
        • UPS Accelerated (2-4 business days not guaranteed)
        • UPS Next Day Air® (1 business day)

If your domestic package has not arrived within 10 days, please contact us, and we’ll be happy to assist with inquiries, initiate a missing mail search, or help file a claim. Please note, any delay in transit is beyond our control.

International Shipping Services:

Standard Processing: 

        • USPS Priority Mail Intl (5-10 business days not guaranteed)
        • UPS Worldwide Expedited® (5-7 business days not guaranteed)

Express Processing: 

        • USPS Priority Mail Express Intl (3-5 business days not guaranteed)
        • UPS Worldwide Express® (2-3 business days not guaranteed)
        • UPS 2nd Day Air Intl® (2-3 business days not guaranteed)
        • UPS Next Day Air Intl® (1 business day not guaranteed)

All international shipments are subject to the destination country’s customs or any other regulatory agency clearances, which can add up to 10 weeks to the shipping time. Shipping costs will not be refunded in the event of other customs or regulatory delays.

Please check local rules and regulations about all customs/brokerage fees, duties, taxes and restrictions imposed on goods imported into the country of destination. All fees mentioned are the responsibility of the recipient. All costs incurred on a refused delivery because of high customs, brokerage fees, duties or taxes imposed by the country of destination are the responsibility of the customer.

Our goal is to be transparent with the order processing, shipping services and timelines. Please feel free to Contact Us with any questions, concerns or requests to accommodate successful delivery of your order.

Thank you for your patronage!

RETURNS

For customers who have purchased our products and wish to return them for a refund:

  • 0 to 30 Days for a 100% Refund: If returning a product within 30 days from the purchase date, we require the B&T Industries receipt, product in new/unused condition, and original packaging.
  • 30 to 90 Days for a 50% Refund: If returning a product between 30 to 90 days from the purchase date, we require the B&T Industries receipt.
  • We do not offer refunds past 90-plus days. We recommend resale on a 3rd party.
  • To arrange for a Return, complete the Contact Us form. When asked, “What is this regarding?” select the “Return and Exchange” option.

NOTES FOR RETURN: Only product(s) purchased directly from B&T Industries are eligible for return. The B&T Industries receipt is required for the refund. Be sure to package the product(s) to protect it so it arrives securely.

If a product was purchased through one of our Authorized Stocking Retailerss, please contact them regarding their return policy. For defective or warranty related issues, see our Lifetime Warranty.

EXCHANGES

For customers that want to exchange their current used Accu-Shot® Monopod® or Atlas® Bipod® for a different model:

  • We will give 50% of the original retail value of your used unit toward the purchase price of the new Monopod or Bipod.
  • Domestic USA customers will be charged $10.95 for shipping and handling. International customer’s shipping charges will be determined at the time of processing.
  • This offer does not apply to counterfeit, copy, fake, or knockoffs. See our Wright Project.
  • To initiate the Exchange, merchandise must be verified authentic B&T Product(s).
  • To arrange for the Exchange, complete the Contact Us form. When asked, “What is this regarding?” select the “Return and Exchange” option to upload the image for verification.

NOTES FOR EXCHANGE

Be sure to package the product(s) to protect it so it arrives securely. For defective or warranty-related issues, see our Lifetime Warranty.