SHIPPING
Thank you for considering our products, and if you have already purchased them, thank you for your business!
International shipments generally take between 6 and 15 business days. HOWEVER, international shipments are at the mercy of the customer’s country’s customs department. Customs can add as much as 10 weeks to a shipment time.
Over the years, we have experienced sudden increases in demand, depleting our inventory and putting our products in a backlog. In those cases, we always notified our customers of the delay. While we plan to avoid this situation, should this happen, we will post a notice with projected delivery dates, if available, and alternate sources.
Thank you for your patronage!
RETURNS
For customers who have purchased our products and wish to return them for a refund:
- 0 to 30 Days for a 100% Refund: If returning a product within 30 days from the purchase date, we require the B&T Industries receipt, product in new/unused condition, and original packaging.
- 30 to 90 Days for a 50% Refund: If returning a product between 30 to 90 days from the purchase date, we require the B&T Industries receipt.
- We do not offer refunds past 90-plus days. We recommend resale on a 3rd party.
- To arrange for a Return, complete the Contact Us form. When asked, “What is this regarding?” select the “Return and Exchange” option.
NOTES FOR RETURN: Only product(s) purchased directly from B&T Industries are eligible for return. The B&T Industries receipt is required for the refund. Be sure to package the product(s) to protect it so it arrives securely.
If a product was purchased through one of our Authorized Stocking Retailerss, please contact them regarding their return policy. For defective or warranty related issues, see our Lifetime Warranty.
EXCHANGES
For customers that want to exchange their current used Accu-Shot Monopod® or Atlas Bipod® for a different model:
- We will give 50% of the original retail value of your used unit toward the purchase price of the new Monopod or Bipod.
- Domestic USA customers will be charged $10.95 for shipping and handling. International customer’s shipping charges will be determined at the time of processing.
- This offer does not apply to counterfeit, copy, fake, or knockoffs. See our Wright Project.
- To initiate the Exchange, merchandise must be verified authentic B&T Product(s).
- To arrange for the Exchange, complete the Contact Us form. When asked, “What is this regarding?” select the “Return and Exchange” option to upload the image for verification.
NOTES FOR EXCHANGE
Be sure to package the product(s) to protect it so it arrives securely. For defective or warranty-related issues, see our Lifetime Warranty.